If you have a question or experience an issue with Cryptonary, please contact our support team. All feature requests should be made through our contact page.
PayPal handles the payment processing for us. Payment methods include all major credit cards and PayPal. The 12-month Pro plans can be also paid securely with cryptocurrency during checkout. We guarantee you a safe and secure online checkout process.
You can cancel your subscription at any time if you are a monthly subscribers. If you cancel you will not be billed anymore, and the service will remain active for the time that is paid for. There's no cancellation fee. Our billing cycles charge on a monthly basis so if you cancel anytime after your billing date then your service will continue for the duration of that month.
We do not provide refunds for initial orders and recurring monthly payments. Here's why: purchasing a plan and then refunding it wastes time, energy and processing costs for both customers and Cryptonary. If you have paid in full for a yearly subscription, we are unable to refund for the time period you have already received services for.
Keep in mind that all plans are auto-renewed. Customers can cancel their plan at any time. If you purchase an upgraded plan or do not cancel, it's implied that you agree with the above terms and conditions and accept that there are no refunds.
We understand that a year is a long period and our customers may forget about an active subscription, that is why we make exception in this case and issue refunds for annual or 2-year recurring payments on demand, if account holder gets in touch with us within 14 calendar days after automatic renewal. This is for recurring annual subscriptions only.
Our course is designed to accommodate all levels of traders, regardless of prior knowledge or experience. We like to build from the very foundations, ensuring as a student that you learn the Cryptonary way. In the past students have arrived at us with incorrect fundamental knowledge, this can impact all walks of your trading habits and experience.
We do not provide signals, as we have always believed this is not a responsible nor sustainable method to approach education. However, we do have a members-only Telegram group where we provide trade analysis and setups from our expert analysts that we feel may be profitable. The exclusive group also provides you with real-time overview and guidance on the whole crypto market.
We are always on the look-out for any potential individuals that we feel may add significantly added value to our team.
Get access to all our premium features updated daily by a team of crypto experts. Our plans include everything you need for beginners to experts, we have you covered.View Our Membership Plans